Shipping & Delivery Policy

Neils Posse delivers globally and assures the use of the best possible transport/courier agencies to deliver your product/s.

Shipping is free for all pan India orders.

Shipping charge as per actuals for international orders. Once order is ready for dispatch, customer will be notified through e-mail regarding courier charges. Same will have to be paid by the customer before dispatch. Courier receipt will be shared with the customer.

The GST are borne directly by the customer, to be paid at the time of delivery to our courier partner or as advised by our courier partner. neils_posse.com does not include these extra charges on our price (as displayed on the e-shop). These taxes will be chargeable over & above the product/order price you pay on the e-shop.

Please Note: These charges are ungovernable and they differ from country to country according to the local rules & regulations.

All orders dispatched by neils_posse.com are fully insured at no extra cost to the customers.

Neils Posse does not deliver to P.O. Box or Drop Box addresses. Customers are requested to provide full addresses with the postal code.

Neils Posse will not be liable for delays resulting from incomplete address listings. In such cases the customer will have to bear the reshipping charges.

The customer can change the shipping address within 24 hours of placing an order by logging into neils_posse.com and going to the ‘My Account’ section on the top right corner of the website. No changes in the shipping address will be entertained after 24 hours of placing the order.

In case you purchase multiple products in one order, all products will be dispatched together. Unless, you have opted for customisation, in which case, the order will be dispatched only once the customisation is done.